When you’re facing the stress of being behind on your mortgage, it can be confusing and hard to know where to begin.
Start a dialog with your lender by using this simple, 3 page lender call worksheet that contains the 12 most important questions that notifies your lender that you are facing difficulties paying your mortgage. Going through this worksheet with your lender, will help you determine your options.
It’s important to discuss these questions with your lender as soon as you determine that you will not be able to make your mortgage payment.
Use the number on your statement to contact your lender as soon as possible to give yourself as many options as possible.
HUD specifically encourages homeowners to contact the lender as early as possible because workout options tend to be better when the borrower is only one or two payments behind. Freddie Mac similarly recommends contacting your loan servicer at the onset of trouble and documenting those communications.



